Frequently Asked Questions
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Booking hotels through us is completely free, you pay the same rate you would booking directly, and we layer in perks you would not get on your own. For fully custom itineraries and larger projects like group trips, retreats, and weddings, we will walk you through scope and any planning fees on our first call, so there are never any surprises.
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Through our partnerships as a Fora advisor, our clients regularly receive complimentary room upgrades, welcome amenities, daily breakfast, and credits toward spa treatments or dining, along with VIP treatment that comes from booking through a trusted industry partner. It is the same trip you were already planning, just noticeably better.
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We specialize in group travel, corporate retreats and team offsites, weddings and celebrations, luxury family travel, boutique hotel stays, milestone trips, girls' getaways, and Upstate New York escapes. If your trip does not fit neatly into one of those boxes, reach out anyway, chances are we have planned something like it across our 250+ trips.
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It starts with a trip inquiry through our contact form, then we connect to talk through where you want to go, who is coming, and what kind of trip you are hoping for. From there we come back with curated recommendations, handle every booking on your behalf, and stay available before and during your travels, so if anything comes up you have someone in your corner.
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Yes, and we love them. From boutique properties in the Catskills and Upstate New York to international offsites, we handle the venue search, room blocks, dining, and the thoughtful details that make a work trip feel like a reward rather than an obligation.
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Closer to home, we know Upstate New York, the Catskills, New York City, the Hamptons, and Miami deeply. Further afield, we plan often in France, Italy, Portugal, Spain, Colombia, Mexico, and the Caribbean, and you can get a feel for our taste in the guides on our Journal.
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Send us a note through the trip inquiry form on our contact page or email us at hello@michellezelena.com, tell us what you are dreaming about, and we will take it from there.
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Fora is a leading travel industry network, and our advisor partnership gives us preferred relationships with hotels around the world. That is what unlocks the upgrades, credits, and VIP amenities our clients enjoy, and it means your booking is backed by an established industry partner, not just a search engine.
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For hotel bookings, even a few weeks ahead works. For honeymoons, group trips, retreats, and peak-season travel, six months or more gives us the best shot at the properties and perks you want, though we have pulled off wonderful trips on much shorter timelines, so never let the calendar stop you from asking.
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Not at all. We bring concierge-style planning to every kind of trip, offering smart, stylish, and tailored experiences at any budget. The care and the insider access come standard, whatever the price point.